Note: This is a translation of the original German Data Protection Policy. In the case of discrepancy between the German and English versions, the original Germany version shall prevail.
Introduction
The protection of the privacy and personal rights of our customers when visiting our website is of crucial importance for the trustful use of our services. When you visit www.poolmatix.com, personal data is collected, processed and used ("used").
With this data protection information, we would like to emphasise our commitment to a secure and trustworthy handling of your data and explain to you how we use personal data of our customers. We comply with the strict provisions of European and German Data Protection Law.
Contact details of the data controller and the company Data Protection Officer
This data protection information applies to the data processing by:
Responsible party: Eledio GmbH, represented by the Managing Director Daniela Grundel, Praunheimer Landstraße 32, 60488 Frankfurt am Main, Germany, e-mail: eledio@eledio.com
Telephone: +4915170689511
The data protection officer of Eledio GmbH can be reached at the following address:
Data Protection Officer
Eledio GmbH
Praunheimer Landstrasse 32
D-60484 Frankfurt am Main
Contact:
Phone: +4915170689511
Email address: datenschutz@poolmatix.com
Collection and storage of personal data as well as type and purpose of its use
a) When visiting the website
When you visit our website www.poolmatix.com, information is automatically sent to our website server by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion:
- IP address of the requesting computer,
- date, time and duration of access,
- name and URL of the file accessed,
- website from which the access was made (referrer URL),
- browser used, browser settings and, if applicable, the operating system of your computer as well as the name of your access provider.
- the name of your access provider.
The above data will be processed by us for the following purposes:
- ensuring a smooth connection of the website,
- ensuring a comfortable use of our website,
- evaluation of system security and stability, and
- for further administrative purposes
The legal basis for data processing is Art. 6 paragraph. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person. In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations on this under points 4 and 5 of this Data Protection Policy.
b) When registering for our newsletter
If you have expressly consented in accordance with Art. 6 (1) sentence 1 lit. a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request at any time by e-mail to datenschutz@poolmatix.com .
c) When using our contact form
For questions of any kind, we offer you the possibility to contact us via a form provided on the website. In doing so, it is necessary to provide a valid e-mail address so that we know who the enquiry is from and so that we can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is based on your voluntarily given consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO. The personal data collected by us for the use of the contact form will be automatically deleted after completion of your request.
3. Disclosure of data
Your personal data will not be transferred to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if:
- you have given your express consent in accordance with Art. 6 para. 1 p. 11 lit. a DSGVO,
- the disclosure is necessary in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO for the assertion, exercise or defence of legal claims and there is no reason to assume that you have a predominantly legitimate interest in the non-disclosure of your data,
- in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, as well as
- this is legally permissible and necessary for the processing of contractual relationships with you according to Art. 6 para. 1 p. 1 lit. b DSGVO.
4. Use of cookies
We use cookies on our site. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device and do not contain viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity.
The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. We use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been to our site and which entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see point 5). These cookies enable us to automatically recognise that you have already been to our website when you visit it again. These cookies are automatically deleted after a defined period of time.
The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) p. 1 lit. f DSGVO. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions on our website.
5. Retargeting
We would like to show you only advertising that is actually of interest to you. Therefore, we use so-called retargeting on www.poolmatix.com for advertising tailored to your interests. When you visit www.poolmatix.com, our retargeting partners temporarily store cookies on your end device via your internet browser. The temporarily stored cookies enable our retargeting partners to recognise visitors to our shop under a pseudonym and only display advertising for products that are likely to interest our visitors.
The temporary cookies allow our partners to track and store the click path of our visitors under the pseudonym. This only collects data about your use of www.poolmatix.com (e.g. number of page views from www.poolmatix.com, internal search queries, or views of product pages, login status, views of the confirmation page, etc.). At no time are personal or sensitive data stored in the cookies of our partners. The data collected by our partners is not merged with data that allows our visitors to be identified.
If you do not wish to receive personalised advertising through retargeting, please use one of the following options to object with effect for the future:
On the one hand, as with all other third-party cookies, you can control the use of cookies via your browser settings and, for example, only accept the storage of temporary cookies with your consent. Please read the section "Use of cookies" for more information. Another option to object is to click on the opt-out link displayed in each retargeting advertising medium used by our partners. Clicking on the link will take you to the pages of our advertising partner where you can switch off the advertising service.
Please bear in mind that in order to switch off retargeting, a so-called opt-out cookie is stored on your end device via your internet browser. Your objection is therefore only effective if you use the same internet browser and allow this opt-out cookie and do not delete it. If you subsequently wish to use a different internet browser, please also use one of the two objection options with this internet browser.
You can also opt out of these cookies via the so-called Google Tag Manager, which is used by this website, with just one link. To do this, please click Deactivate Google Analytics. This way, you will be provided with an opt-out option for all Google tag manager tags based on a cookie.
6. Analytics and tracking tools
The tracking measures listed below and used by us are carried out on the basis of Art. 6 (1) sentence 1 lit. f DSGVO. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimisation of our website.
On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.
a) Google Analytics
For the purpose of demand-oriented design and continuous optimisation of our pages, we use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see under point 4) are used. The information generated by the cookie about your use of this website, such as
- Browser type/version,
- operating system used,
- Referrer URL (the previously visited page),
- host name of the accessing computer (IP address) ,
- Time of the server request,
will be transmitted to and stored by Google on servers in the United States. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the internet for the purposes of market research and demand-oriented design of these internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data.
The IP addresses are anonymised so that an assignment is not possible (IP masking). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).
b) Google Adwords Conversion Tracking
In order to statistically record the use of our website and to evaluate it for the purpose of optimising our website for you, we also use Google Conversion Tracking. In this process, Google Adwords sets a cookie (see section 4) on your computer if you have accessed our website via a Google ad.
These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. Data protection authorities require the conclusion of a commissioned data processing agreement for the permissible use of Google Analytics. A corresponding template is offered by Google at static.googleusercontent.com/media/www.google.de/de/de/analytics/terms/de.pdf.
Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. The Adwords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in the tracking procedure, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain ... www.googleadservices.com. Google's Data Protection Policy on conversion tracking can be found here (https://services.google.com/sitestats/de.html).
c) Google Remarketing
In addition, we use Google Remarketing, an advertising service from Google, with which previous visitors to the website can be advertised in a targeted manner. This uses cross-device remarketing with Google Adwords. Provided you have consented to Google linking your web browsing history to your Google Account, Google will use information from your Google Account together with Google Analytics data to personalise advertisements and to create audience data for cross-device remarketing.
As a Google user, you can adjust your ad setting under "my account" and deactivate personalised ads.
7. Social media plugins
We use social media plugins from the social networks Facebook, Twitter and Instagram on our website on the basis of Art. 6 (1) p. 11 lit. f DSGVO in order to make us better known. The underlying promotional purpose is to be regarded as a legitimate interest within the meaning of the DSGVO. The responsibility for data protection-compliant operation is to be ensured by their respective providers. We integrate these plugins using the so-called two-click method in order to protect visitors to our website as best as possible.
a) Facebook
Social media plugins from Facebook are used on our website to make their use more personal. We use the "LIKE" or "SHARE" button for this purpose. This is an offer from Facebook.
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which then integrates it into the website. By integrating the plugin, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook.
This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there.
The information is also published on Facebook and displayed to your Facebook friends. Facebook may use this information for the purposes of advertising, market research and needs-based design of the Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.
If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found on the Facebook website.
Please refer to Facebook's Data Protection Policy (https://www.facebook.com/about/privacy/).
b) Twitter
Our website contains plugins of the short message network of Twitter Inc. (Twitter) are integrated. You can recognise the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons and other topics here ( https://www.help.twitter.com/de/glossary ). When you call up a page of our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter thereby receives the information that you have visited our site with your IP address.
If you click on the Twitter "tweet button" while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This enables Twitter to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. If you do not wish Twitter to be able to associate your visit to our pages, please log out of your Twitter user account.
You can find more information on this in Twitter's Data Protection Policy ( https://twitter.com/privacy ).
c) Instagram
In the future, our website may also use so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page.
Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account.
If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website.
For more information, please see Instagram's Data Protection Policy ( https://help.instagram.com/155833707900388 ).
8. Data subject rights
You have the right:
- in accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
- in accordance with Art. 16 DSGVO, to demand the correction of incorrect or incomplete personal data stored by us without delay;
- in accordance with Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
- in accordance with Art. 18 DSGVO, to request the restriction of the processing of your personal data insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing in accordance with Art. 21 DSGVO;
- in accordance to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
- in accordance with Art. 7 (3) DSGVO, to revoke your consent at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future, and
- in accordance with Art. 77 DSGVO, to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
9. Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising.
In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation. If you would like to make use of your right of revocation or objection, it is sufficient to send an e-mail to datenschutz@poolmatix.com .
10. Data security
The security of your personal data is a high priority for us. We therefore protect your data stored with us by technical and organisational measures to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are bound to data secrecy and must comply with it. To protect your personal data, it is transmitted in encrypted form.
We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser when visiting the website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technical developments.
11. Up-to-dateness and amendment of this Data Protection Policy
This Data Protection Policy is currently valid as of 3rd August 2021.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this Data Protection Policy. You can access and print out the current Data Protection Policy at any time on the website at https://www.poolmatix.com/datenschutz/ .